CJ
Colin J

1 reviews | Active since Dec 2010

13 Oct 2016, 19:16

Exceptionally slow order delivery

<p>I ordered a phone & freeme contract on the telkom website on Monday morning. Turns out they will only phone me in 7 days to talk about my order, not yet even deliver it!</p> <p> </p> <p>There is NO WARNING on their website about this super slow service at all! In fact, the only reference about delivery time that I could find was a news article where Telkom claimed next day delivery when freeme was being launched.</p> <p> </p> <p>You would imagine the fact that I am already a telkom customer would help speed up the process... but apparently not.</p>

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Replies (2)
CJ
Colin J's update17 Oct 2016, 15:07
Reviewer Update

As of this morning, exactly 7 days has passed... Still no news on my order...

This is exceptionally bad!

CJ
Colin J's update17 Oct 2016, 19:02
Reviewer Update

I called in today, they confirmed that nothing has been done - they have not looked at my 'application'.


So instead, I went to a telkom direct store.. Turns out the advertised special that includes the flash drive is not even in stock at the shops and they dont know when it will be... So I said I'll take it without a flashdrive... Will see how long that takes...