Exceptional Telkom Line Service

My telephone was out of commission for a while after logging a call. However, this was exacerbated by last months' rainfalls and heavy lighting. It's normally unthinkable for Telkom to give priority to domestic land line issues I believe.<br> <br> My perception got the best of me and my assumptions were totally dispelled after Henry from Technical Support gave me a call to attend to my problem. Henry was very polite and patient in addressing my issue. However, he kept on trying until eventually identified the problem.<br> <br> There was more than one problem on my landline. The Telkom Exchange Box was hit by lighting. Henry arranged for someone called Tebo to attend to it. Problem was fixed. The DSL went bust. I went to the Telkom shop and it was replaced. Henry called within the next day to make a follow up and the problem was eradicated completely.<br> <br> I would like to compliment these Telkom Stuff for their dedication and patient support in addressing my issues successfully. Henry, Gontse and Tebo. <br> <br> Keep up the good work I am very proud and pleased to have been attended by you. You showed maturity, excellent support and exceptional patience. Your attitude and work ethic is professional, U get 10.