Exceptional poor service

So reported my line outage on the 9th of Feb. Zero communication from Telkom until I followed up a few days later where on day 1 I was told its a network fault and no cable theft.... Day 2 I get confirmation that it is cable theft.. So turnaround time on this is 3-7 days from history over the last 10 years. Now we are on day 10 of the outage where I get an sms stating I might get service back around 22 March... Is this the type of garbage service you provide to paying customers? More than a month to repair a service? Now I get a sms stating its in hand with the repaid team.... Is that the 1 man team consisting of a 1 armed blind guy who will be taking 5 weeks for this job?

Some of us don't just use the Internet services for social media, we use it for work as well.

There is NO LTE uncapped service in the area. NO Fiber as Vumatel has now take over a year to do NOTHING on pulling the already installed infrastructure sitting outside our complex. But you still have someone employed who has not looked at the current Fiber roll outs all around our area with Openserve and brought this area out of the year 2000.