BO
Bradley O

1 reviews | Active since Dec 2015

21 Dec 2015, 12:10

Exceptional Customer Service

My telecommunications line(internet and phone line) had been disconnected due to a mis-payment of funds.<br> Once disconnected I immediately checked my account balance and settled the difference. Contacted the call center and a friendly lady assisted. Its not even been 2 hours and my line has been connected without a 48hr waiting period.(STD). Thanks Natalie Storck for assisting and providing us with outstanding and prompt service. I<br> never would have thought there are people at Telkom that are efficient enough to do what is requested due to past experiences. Guess you just proved me wrong. Great job and thank you once again. Regards<br> Bradz

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Replies (1)
Telkom
Telkom's reply23 Dec 2015, 09:23
Official
Hello Bradz,

Thank you for making contact with us

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Kind Regards
Narriman
Telkom Social Media Team

Best regards,