AB
Aurelia B

1 reviews | Active since May 2017

25 May 2017, 08:00

Exceptional bad service continued

<p>I have been struggeling weeks with Telkom Mobile. Out of desperation, I created a hellopeter profile for myself to complain about Telkom Mobile. On 23 May 2017, I wrote my review. I received a response that I will be contacted. I am still waiting. I need someone who is doing actual work at Telkom Mobile to phone me to resolve my query, and not someone that tells me that the matter is being escalated and someone will phone me back, as no one is phoning me back. I cannot believe that Telkom Mobile is providing such utter discracefull client service.</p>

0
Replies (1)
Telkom
Telkom's reply25 May 2017, 11:31
Official

Hi Aurelia12345

Thank you for making contact with us again


This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,