Exceptional Bad Service

<p>My mom is 83. For the second time this year we have reported a faulty line. This line is her lifeline.she has phoned every day requesting them to please assist in fixing the problem. This has cost her hundreds of rands from a cellphone..... to no avai. She waits patiently every single day to have her phone fixed. No one turns up. And then she phones again. Empty promises by a call centre agent.....</p> <p> </p> <p>We moved her debit order details at the beginnng of April. To our utter dismay it was not actioned. I personaly put her in the car and took her to the mall with me. She knows it was done and now she is ashamed..... yes ashamed because the debit order did not go through because this pathetic institution could not do their work properly.</p> <p>By the way. She pays line rental for having a facility that she does not have.... no credit. This is pathetic and ****************.</p> <p>I would like to know what the excuse will be. Well that is if the man in the moon can get hold of thid ghost company that should rather close their doors. But we have no choice. They hold the monopoly.</p> <p>Utterly disrespectful and beyond pathetic place with no structure or business ethics.</p>