1 reviews | Active since Jul 2014
Excellent work by technician Maggie Sebata
I had a landline and ADSL line installed by Telkom on the 15/03/2016 - as my cellphone was on the blink on the day I asked the caretaker of my building to call me as soon as Telkom arrived which she duly did. It took me 15 minutes to get there and instead of loitering around waiting for me the technician Maggie Sebata went to the exchange at Brenthurst Clinic and undertook all the outside work. She then came up to my flat and did what was necessary and then despite being inundated with calls she stayed and made sure I was hooked up with the ADSL - set easier username and password ,phoned Telkom to request that they provision me - all this from this amazing young woman despite telling me that whilst she was busy with me she was being given more installations to be undertaken. What a helpful young woman who really takes her job seriously and offers excellent customer service. Well done Telkom despite all the negative comments about you there are some very efficient people who go the extra mile in your organisation - please recognize them. Well done Maggie.
Thank you for taking the time to feedback on the positive experience you had with our technician, Maggie.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Regards
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with our technician, Maggie.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Regards
Telkom Social Media Team
