1 reviews | Active since Sept 2012
Excellent technical staff!
I had a problem connecting my new tablet to my existing Telkom wi-fi network at home. On Monday afternoon ***, I called the call centre where Wesley assisted me with great patience and skill. Unfortunately we were unable to establish a connection. I received a reference number ( ***) and was told that the problem would be referred for special attention. I thought that it would be the end of the story until...on the following day(Tuesday) I was called by Lunga from the Technical Division . He was patient, charming and efficient and the problem was solved. I do appreciate the attitude & skill with which both gentlemen assisted me. Thanks guys....Telkom should be proud to have you !
Thank you for making contact.
We value your business with us.
Thank you again for the positive feedback, as this allows us the opportunity to improve the services rendered to our valued customers.
We do proud ourselves with the service of Wesley and Lunga.
Your reference number: SM90364.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,
Thank you for making contact.
We value your business with us.
Thank you again for the positive feedback, as this allows us the opportunity to improve the services rendered to our valued customers.
We do proud ourselves with the service of Wesley and Lunga.
Your reference number: SM90364.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,
