WH
Wouter H
1 reviews | Active since Jun 2015
08 Oct 2015, 11:47
EXCELLENT SERVICE - JOE MYAKA - TELKOM
After 2 Hellopeter complaints, 4 separate reference numbers from the Call Centre Telkom and lot of frustration re a Telkom line not working, I was contacted yesterday by a Mr Joe Myaka - (Technician). I was really negative at the time of his arrival, as my Telkom line was not working for 1 month and I seriously planned to cut the line due to the pathetic service that I have received by Telkom Call Centre representatives and false promises by the Telkom Media Team. Mr Myaka fixed the line within 20 minutes and indicated that the problem was at a Telkom Box 320 meters away from my residence. What an absolute pleasure to have dealing with him. Thank you Mr Joe Myaka - you are truly an asset to Telkom!!!
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Replies (1)Telkom's replyOfficial
08 Oct 2015, 13:31Hello wouterhugo,
Thank you for taking the time to give feedback on the positive experience you had with the technician.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you had with the technician.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply08 Oct 2015, 13:31
Official
Hello wouterhugo,
Thank you for taking the time to give feedback on the positive experience you had with the technician.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you had with the technician.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day.
Regards,
Moenieb.
Telkom Social Media Team.
