Excellent service from Telkom

I cancelled my Telkom Line services online last week via the Telkom website.

I got a call from Dennayel today regarding my cancellation and he processed my account professionally.

I have also read about some complaints regarding cancellations in the media, but my experience today is the opposite.

I also would like to express my gratitude for excellent service from Telkom over the past 35 years.

During my career I had the privilege to deal with Telkom on many levels regarding Voice, Data, VSAT, ADSL, Landlines as well as the ISDN infrastructure.

Whether it was a member from management or a junior staff member, I was always treated with courtesy and respect. On many occasions a Telkom staff member put in extra effort to assist, and that is greatly appreciated.

Over the years I also had issues regarding faults that sometimes took longer to repair than expected, but that was the exception, not the rule.

You never know what the future holds, and if my circumstances change in the future I will apply for a new Telkom service again.