WK
Winnie K
1 reviews | Active since Mar 2012
05 Mar 2015, 12:19
Excellent service from Shimmy Oldjohn
After 7 attempts from 4/9/2014 by Telkom technicians, only Shimmy Oldjohn on 14/2/2015 (5 and half months later) was prepared to go the extra mile. He replaced the outside telephone line, with lots of effort, as it was raining and he had to enter two other properties to connect the telephone line. I was going to disconnect my landline, but thanks to Shimmy Oldjohn I still have my Telkom line. Telkom you need more Shimmy Oldjohn's in your company this will save you money and you will keep your customers.
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Replies (1)Telkom's replyOfficial
05 Mar 2015, 16:18Hello winniek,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM94222.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM94222.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply05 Mar 2015, 16:18
Official
Hello winniek,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM94222.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM94222.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
