1 reviews | Active since Jan 2014
Excellent service from Launa Molapo!!!
My Telkom Mobile line was disconnected the beginning of December due to a failed debit order that I was not aware of as I was overseas from the 29th of November. I only found this out on the 18th of December when I got back and saw that my Telkom lines were all disconnected (a total of 3 contracts) and I really started stressing. The November and December payments were debited on the 19th and 20th of December and I then sent proof of payment off numerous times to different email addresses to try and get my lines reconnected. After struggling for nearly 2 weeks Launa Molapo was able to help me reconnect my lines. I emailed proof of payment to other call centre agents who promised to help me but I never got any feedback from them so I was incredibly grateful to Launa Molapo for helping me and being so eager to help. Thank you Launa!!!
