nM
ngoakoana M

1 reviews | Active since Jan 2014

26 Oct 2016, 15:04

Excellent Service by Itumeleng Mhlabe

<p>Yesterday i opted online consultant to call me back and the consultant never assisted me , i decided to go to nearest telkom branch which is centurion</p> <p> </p> <p>i was offered best service by the consultant called Itumeleng Mhlabe , she expalined properly on when a contract is finished what will happen and how are they going to bill if the customer never requested cancellation ,she helped me in a calm manner busy explaining evrything what she was doing and she again explained throughly on my current billing invoice which i was not understanding things that they have charged me.</p> <p> </p> <p>Consultants like her deserve best rewards as they serve best customer service.</p>

0
Replies (1)
Telkom
Telkom's reply26 Oct 2016, 15:19
Official

Hi mohlabeng

Thank you for taking the time to share your experience. Your input is appreciated and helps us to improve the services provided to our valued customers.

Kind regards,
Launa
Telkom Social Media Team