Excellent Service

I would like to say its rare that we receive excellent customer service ,however ,today was one of those day for me. I had been struggling for two days trying to get my issue resolved .Then an friendly consultant by the name of Lloyd Nzizi came to my rescue and went the extra mile for me. He ran from one department to the other ensuring that my issue was resolved. He is a true GEM to the organization ,THANK YOU LLoyd!!!!