HB
Hassan B
1 reviews | Active since Sept 2011
02 Apr 2015, 22:08
Excellent Service
I'd like to compliment one of your employees, Yugen Moodley, for the excellent service he provided me last night. Yugen helped me to sort out my DSL line after I had been struggling for the pass week with line just to find you the technician made a slight error & Yugen picked up on it & assisted me with my wiring .I have always been pleased with the service I receive at your section. However, Yugen' s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. <br> Within a few minutes, he was able to verify the problem and start the process of getting me connected again. Such a commitment to great customer service is to be commended.<br>
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Replies (1)Telkom's replyOfficial
03 Apr 2015, 12:13Hello bandooh,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM101109.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM101109.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply03 Apr 2015, 12:13
Official
Hello bandooh,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM101109.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Your reference number is SM101109.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
