NL
Nicolien L
1 reviews | Active since Sept 2012
02 Apr 2015, 09:10
Excellent Service
I received an sms that my account is overdue, but this account was cancelled and last pay went off end feb. I phoned in, not to mention that I was already worked up. Just her calming voice calmed me and her assistance was excellent. I am really impressed with her and she did not take an hour like previous calls, everything was sorted out. My cancellation did not go through correctly so she gave me a new ref nr and explained what will hapen next. Thank you so much for people like her to change our mind about out Telkom
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Replies (1)Telkom's replyOfficial
02 Apr 2015, 11:31Hello NicolienLee,
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply02 Apr 2015, 11:31
Official
Hello NicolienLee,
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
