YC
Yolande C
1 reviews | Active since Feb 2015
02 Feb 2015, 12:24
Excellent Service
Good day,<br> I wish to express my thanks to Queen who assisted me with setting up my ADSL , after battlling with telkom ADSL helpline since the 26th January 2015.<br> I was advised that no one in the Call Centre received training on the Huawei Router and a technician will call or come to my residence, that did not happen at all.<br> Queen asked to unplug the connection, callled me back on my cell and did the whole set up from scratch via telephony, that simple but no one else that I spoke to last week knew what to do or they were just plain lazy.<br> Thank you Queen for excellent service rendered, Telkom should be proud having you as part of their company.<br> Keep up the good work!<br> Regards <br>
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Replies (1)Telkom's replyOfficial
03 Feb 2015, 11:52Hello Chinian,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply03 Feb 2015, 11:52
Official
Hello Chinian,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a gr8 day!
Kind regards
Donico Williams
Telkom Social Media Team
