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mojabeng M

1 reviews | Active since Aug 2012

05 Mar 2015, 16:07

excellent service

I had my landline reported last year december on the 28 due to technical fault ,I spoke to the lady by the name of Martha around 11:26 in the morning which she said they will send their technicians with 48hours to my house ,that did not happen .Then i phoned again and everytime i get to speak to someone phone would just cut after a long hold .I got upset and reversed their debit so i can finnally get their attention then i was in hospital bed when i received a call from a rude indian man which i didnt get his name as i tried to explain myself about what has happened he wouldnt listen instead he was telling me where to get off .|Eventually i called Telkom again after three weeks to complain about a bad service that i got an angel by the name of Portia Mahlaba answered with a polite voice and with so much Intergrity she is the reason i am writing this compliment . Portia thank you so much for your help may God bless you and may you Continuing doing a great job and make Telkom Proud

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Replies (1)
Telkom
Telkom's reply05 Mar 2015, 19:56
Official
Hello jahbee,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Igsaan Damon
Telkom Social Media Team