KK
Kristin K

1 reviews | Active since Oct 2012

31 Oct 2015, 10:01

Excellent Service

I went in to get a new cellphone contract, Port my number from Vodacom and open up a month to month Internet contract at about 12:30 yesterday. Andre assisted me, and I was beyond impressed with his service and knowledge. Such a pleasure dealing with him! It took less than a half an hour for him to set both contracts up, and he said he we would contact me once approved by Telkom. Just after 2pm I got an sms informing me I could collect my items, I went in and Andre sorted it all out for me in less than 15minutes. Super impressed by the efficiency and service. I will be one happy customer if their customer service is just as great as their sales. Well done to Andre, he is truly an asset to Telkom :)

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Replies (1)
Telkom
Telkom's reply31 Oct 2015, 10:54
Official
Hello Kkeogh,

Thank you for the positive feedback.

We always look forward to hear from our customers experiences.

Thank you.