Excellent Service

I recently had to upgrade my MTN contract and am please to say that the service at the City View MTN branch in Durban was excellent. During the upgrade process, we found out that there was some mix up with an old amount (which may not even have been mine), which placed a hold on the upgrade. I explained to the lady assisting me (Sherika) and the store manager (Rashid) that I needed the phone urgently because my old phone had been ******. They both made a plan to make the new phone available to be almost immediately while they worked on the problem concurrently. I collected the phone, which was immediately usable and received a call from Sherika the very next day, to say that the initial problem had also been resolved.

I have always received good service from this branch, even previously when another consultant (Faieeza) assisted me. Her service was very helpful, informative and quick.

Thanks guys, keep up the good work. I will recommend you without reservation...