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Jacqui G

1 reviews | Active since Nov 2016

01 Nov 2016, 08:42

excellent service

<p>Monday 1 November around 6.15pm, I called the 10210 helpdesk to ask for help as my modem was struck by lightning on the weekend and we had no wifi at home. I had delayed calling Telkom as I didnt have high hopes that somoene would help me and with patience... However I was proven wrong and got through to Nwabisa who assisted me and my mom on the phone reconnecting our new modem and setting us up again over the phone.</p> <p>She was professional, well spoken and knew exactly what was going on and helped u to the point that our wifi was working again in a few minutes. Please make sure she gets congratulated and recognised, she is an absolute gem to your business~</p>

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Jacqui G's update01 Nov 2016, 10:44
Reviewer Update

SORRY my date was wrong, I spoke to Nwabisa, 31 October. I hoope she gets the recognition,

thanks Jacqui