Excellent lack of service

DISGUSTING SERVICE Telkom claims to be one of the most reputable service providers yet when providing the actual service they fall under the worst. Firstly you have to hold on line to speak to someone for hours on end. Surely this is the first breach of SLA and customer service. I have been waiting for over 21 days for my line to be installed. After a technician eventually came last Monday and was meant to come back on Tuesday after the cable is fixed. Low and behold I am still waiting. I want an immediate resolution as well as compensation for my time wasted. Alternatively I will be canceling my contract. With not being connected for over a month I still get billed? In line with treating customers many outcomes are breached. Telkom you have until close of business today! Tick tock your time is running out.... Case number ********** 0