HB
Hassan B

1 reviews | Active since Sept 2011

07 May 2024, 11:33

EXCELLENT CUSTOMER SERVICE

I RECIEVED A CALL AT 18H50 FROM A TELKOM AGENT THENDEKILE MODIFE FOR A CALL I LOGGED IN THE MALL FOR A PROBLEM ON MY MOBILE & HOME SERVICE.I NEVER THOUGHT THEY WILL CALL BACL BUT THIS LADY CALLED MY 10 MINUTES BEFORE HER SHIFT ENDED & PROVIDED ME WITH THE WOW FACTOR. SHE WAS WELLED INFORMED ON ALL TECHNOLOGY IN GENERAL.I ASKED A FEW QUESTIONS AND SHE ANSWERED ALL OF THEM.WHAT BLEW ME AWAY WAS THAT IT WAS JUST BEFORE HER SHIFT ENDED OTHERS WOULD HAVE LEFT IT FOR THE NEXT DAY NOT THENDEKILE, SHE STILL HAD ALOT OF ENEGY IN HER TAKE TALK TO ME. THANK YOU THENDEKILE FOR MAKING MY DAY.

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