AB
Andrew B
1 reviews | Active since Sept 2015
30 Sept 2015, 10:10
Excellent Customer Service
To give a compliment where it is due, last week Wednesday I went to your Telkom Store in Somerset Mall just before closing time 7pm at night. This because during office hours the store is a mad house and one is never served within two hours.<br> <br> Logan assisted me with changing my account and within 10 minutes had it sorted. He was very friendly and helpful, not something I ever expect from the ex-government entity which still follows its short sighted ideologies.<br> <br> I followed up with the call centre to ensure it was done
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Replies (1)Telkom's replyOfficial
30 Sept 2015, 10:48Hello GetS****,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.
Have a gr8 day!
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.
Have a gr8 day!
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply30 Sept 2015, 10:48
Official
Hello GetS****,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.
Have a gr8 day!
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.
Have a gr8 day!
Kind Regards
Tebogo N
Telkom Social Media Team
***
