SG
Srikanth G

1 reviews | Active since Mar 2011

31 May 2016, 13:26

EXCELLENT CLIENT SERVICE

<p>Good Day,</p> <p>I have sent an request via email to cancel my ADSL Telkom line on 26 March 2016 and received an email saying that i will be contacted within 14 Days to Cacel the line. After waiting nearly 2 months I have visited nearest Telkom Customer walkin Centre in Potchefstroom Westacres Mall. I was assisted by Mr. Darrell Nel and within 3 Hours my line was Stopped.</p> <p>I would like to also share my complete expereience in the store is very freindly and informative apart from Mr. Nel all the Support crew was very freindly and was assisting everybody and taking their time to listen to the Customer.</p> <p> </p> <p>Mr. Nel also assisted me to log a dispute and took me through the Process and also updated me on each & every Step of the process. Telkom would Sincerely miss 35 Years of Mr. Nel's expereience one of these days when he hang his boots...</p> <p> </p> <p>Keep up the World Class Service.</p> <p> </p> <p>Kind Regards</p> <p>SR Gone</p> <p>***</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply31 May 2016, 17:06
Official

Good day srikanth

Thank you for taking the time to relay your positive feedback. Please do not hesitate to contact us should you have any further concerns.

Hope you have a good evening.

Regards,
Moenieb.
Telkom Social Media Team