Example of bad service

<p>I bought a cell phone online and the money was deducted last week monday. I am yet to recieve the phone and when I call the call centre the agent said I should phone the delivery company and follow up. I told him(I have record of the call) that the delivery company was not coming through and therefore needed Telkom to intervene. I then asked to speak to the supervisor who from the lenght of time waited did not want to speak to me, I ended up hanging up.</p> <p> </p> <p>Telkom after selling me a device does not bother to follow up and see if I recieved the device and if not how can they help. They were very quick though to sell me the contract and bill my bank account.</p> <p> </p>