Exactly how much longer must I wait?

I asked Telkom 4 weeks ago to activate the ADSL functionality on my Telkom home line. <br> Nothing has happened yet. <br> My ISP has escalated the problem with Telkom but apparently Telkom has an attitude of \This is Africa and we will work as slowly as we feel like".<br> Similarly I have asked Telkom to release my office ADSL line so that my new ISP can take possession thereof and that I can start trading on the new service. <br> But absolutely NOTHING has happened there either. <br> The contact person Leonora Weitz doesn't even answer my emails when I request updates to my 2 ADSL lines. <br> Telkom is absolutely USELESS and advertise that they are on the ball with everything but it is not true. """