Everything was fine... and then you came out...
<p>We had issues with our new ADSL installation, we ordered 4mbps, but could only attain 1mbps.<br /><br />Someone came out, fixed it, everything worked 100%.<br /><br />Later the week someone from telkom came out, claimed that telkom cannot access my<br />router - not sure what business they have accessing my router - either way the technician had the wrong land line number for our house - hence not being able to access.<br /><br />Next thing everything went back to s#!t, the phone line doesn't work anymore, internet<br />viciously slow.<br /><br />If it aint broken DONT FIX IT!!!!!</p>
"System Error
Sorry, we have experienced a technical error. Please try again later or contact our call centre at 10210."
What the hell guys? Can't even log into your telkom internet site anymore?
"System Error
Sorry, we have experienced a technical error. Please try again later or contact our call centre at 10210."
What the hell guys? Can't even log into your telkom internet site anymore?
Your "team" came around last week and unfixed everything previously fixed
Your "team" came around last week and unfixed everything previously fixed
Still no answer?
Guys I am paying for a service I am not receiving, how is this fair?
Still no answer?
Guys I am paying for a service I am not receiving, how is this fair?
Day 4, nobody here yet.
Day 4, nobody here yet.
Day 5, still being ignored by all Telkom channels we've contacted
Day 5, still being ignored by all Telkom channels we've contacted
Can this be escalated to someone? Same issue again, breaks someone comes out, fixed, few days later broken again, someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again.
I want to pay my first bill, but why am I expected to pay for something that doesn't work???
I think its time you do refunds AGAIN.
Can this be escalated to someone? Same issue again, breaks someone comes out, fixed, few days later broken again, someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again,someone comes out fixed, few days later broken again.
I want to pay my first bill, but why am I expected to pay for something that doesn't work???
I think its time you do refunds AGAIN.