DM
Duduzile M

1 reviews | Active since Oct 2016

12 Mar 2018, 15:12

Everything paid but line suspended

I paid my account on the 1st of March 2018. My account was then suspended and when I called I was told I was outstanding 350. I paid that same day via their website. Now every time I call I am told it takes a couple of days to reflect on their system yet they were able to see the outstanding amount within 48 hours. Every time I call I get a different story yet I have forwarded my proof of payment. Can't wait to cancel this nonsense. I do not mind paying but deliver on your promise. Iam without internet and my small business is suffering because of this. A whole week just to track payment? Telkom, do better.

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Replies (1)
DM
Duduzile M's update03 Apr 2018, 09:18
Reviewer Update
I sent this on the 12th of March and only in April you are responding? Don't bother