Every week there's a problem! We can't contact anyone!
Phone line down since Sunday and no wifi either!!!!!! We can't carry on like this every week there's a problem with one or the other! How can we even contact you people?! Our cellphone airtime is chewed u waiting on your ****** customer care line! I run a small business from home and the Wifi and phone are my mother's only contact to the outside world because she's disabled and extremely unwell! I am so very angry I feel like writing to the media about your company for what you have put my mother and I through! ********** 722
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Replies (1)'s updateReviewer Update
10 Jan 2018, 15:21Message from my mother, the account holder: The number is ********** .
We have not had a line since 17th November 2017. I have been continuously reporting the fault and the answer is that there's something wrong with the actual lines and that their technicians are working on it. It is now the 10th of January 2018 and I am still sitting here without a telephone line Fix my line now I am an old lady who is totally disabled and very seriously ill I need to be able to have my phone on as calling 10210 by cell phone cost me run 50 at a time. Fix my line now
's update10 Jan 2018, 15:21
Reviewer Update
Message from my mother, the account holder: The number is ********** .
We have not had a line since 17th November 2017. I have been continuously reporting the fault and the answer is that there's something wrong with the actual lines and that their technicians are working on it. It is now the 10th of January 2018 and I am still sitting here without a telephone line Fix my line now I am an old lady who is totally disabled and very seriously ill I need to be able to have my phone on as calling 10210 by cell phone cost me run 50 at a time. Fix my line now