Every Telkom Employee has a different excuse

Your coverage map states that we can get up to 10mbps with ADSL in our area. So we app**** for a 10mbps line. The fastest speed we were able to achieve was 5.79mbps. PAYING FOR A 10mbps LINE AND GETTING ALMOST HALF OF THAT!!!??? Upon enquiring I was told that we are too far from the exchange. (Must I sell my house and purchase another closer to your exchange?)<br> <br> We have suffered through a 2 year ADSL contract.<br> Since my first complaint about instability in our internet speed, staff have been trying to convince me to switch to LTE.<br> <br> Now that the ADSL contract has run out we have attempted to go the Neotel route. At least they send people out to test first to see if they have a viable option for us. Unfortunately they do not have an option for us.<br> <br> So I went back to Telkom and was yet again told to switch to LTE.<br> Got home and phoned technical - Sorry sir, but LTE is not available in your area... ***?!?!?!?!?!?<br> <br> Now I am told I am supposed to get a Fixed Line look-a-like.<br> <br> DOES ANYBODY AT TELKOM ACTUALLY KNOW WHAT I AM SUPPPOSED TO GET?<br> CAN I GET A DATA SOLUTION THAT DOES NOT COST A MILLION RAND PER MONTH AND THAT ACTUALLY WORKS?