1 reviews | Active since Mar 2017

03 Mar 2017, 14:45

Every month problems with telkom

<p>dear telkom</p> <p> </p> <p>i am so sick and tired of your services, every month my wifi gets put off at home while the account has been paid and the response we get when seeking help is ridiculous, do you as a company even train your staff right.</p> <p> </p> <p>i was advised that should a technician come out and see what is the problem we are going to be charged for that, like really isnt it enough that we pay nearly R1000 for services we are not getting? </p> <p> </p> <p>This is disgusting for a company this big.</p>

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Replies (3)
Telkom
Telkom's reply04 Mar 2017, 16:42
Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the affected number and ID number of account holder to ***

Please insert *** the subjects field

Regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Mar 2017, 16:42
Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the affected number and ID number of account holder to ***

Please insert *** the subjects field

Regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply11 Mar 2017, 15:26
Official

Good day garren-g-evans,

Please advise confirm your affected service number and ID number or account number for us to assist and advise further.

Thank you

Regards

Rafeeqah

Best regards,