Ever so pathetic Telkom

<p>Telkom is by far my most horrific,pathetic and revolting customer experience encounter I have ever had.</p> <p>Let me begin with the clueless agents put in place to assist with customer services...no product knowledge whatsoever,in all my query related contact with them...I am almost certain I have been put throught to the clueless department.</p> <p>Then to how they will over charge you on your bill and never see a cent of your money returned,whereby you then have to go from pillar to post to end up hitting a brick wall as no one will ever get back to you on queries agents say the will escalate.(Thembelihle Phungulo,Lungile Nxele and Mandla,store manager from The Glen)to mention but a few.</p> <p>I don't even understand how there is no customer complaints escalation line...just a website.</p> <p>To this day from 3 months ago I still wait on their managers to contact me on a deal they stuffed up.</p> <p>This is ********* business practise as they are making money by *****ing from their customers.</p> <p>Now I qhave to pay an amount none of these greedy vultures that have been calling about my upgrade cared to mention.</p> <p>I am and will continue to discourage all my close friends and family about Telkom as they do nothing than ***** from you and sideline you and your queries.</p> <p>Meet The Future ...maybe Meet Your Misery.</p>