Event Billing Usage Charge on Home LTE

I never had problems with Telkom Ever. Now I have emailed, contacted them via Facebook and went to a shop, where they said I should contact via the previous routes. No answer, no response. I have a charge on my account for Feb on the Home LTE number for R132.00 for "Event Billing Usage". I did not subscribe to anything and this amount is set to go off via debit order. I have read that I am not the only one who has this ghost charge. Can someone please get back to me and remove this from my bill?