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Richard B

1 reviews | Active since Apr 2014

30 Jun 2017, 06:45

EVEN HELLOPETER DOESN'T MOVE TELKOM

<p>I submitted two BAD REVIEWS on Telkom in May, the first reference number: ********** 9 for a cancellation of my ADSL package requested in JANUARY not being done, and reference number AI ********** for an upgrade to my ADSL Line not being done. GUESS WHAT--------- NO REsponses to either of the complaints besides the standard response. WOW, this is really worse service than I thought possible... Now if the Online Telkom cannot assist, the Telkom Shop cannot assist and now complaining on HelloPeter gets NO ACTION, WHAT IS MY NEXT STEP??</p>

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Richard B's update19 Jul 2017, 11:07
Reviewer Update

Despite being advised that this has been escalated to "Management" at Telkom I have STILL not received any communicatyion from Tel;kom regarding the resolutuon of the two issues raised. I am STILL being charged for the ADSL package and my line has STILL NOT BEEN UPGRADED. My email addresses are as follows: ********** or ********** This is causing problems now at WORK as I cannot do video conferencing and I NEED TO!. My Phone numbers are as follows: (041) ********** , ********** or ********** . Maybe that will help? ANY communication from Telkom will be appreciated.