KN
Ken N
1 reviews | Active since Sept 2013
28 Sept 2015, 06:39
Escalation of fault report
Our phone went down during a thunderstorm six days ago. It was reported to TELKOM's fault reporting department immediately (Ref No 454CRK230915), but since then, I have heard NOTHING. Phoning is a waste of time, and entering details on the website results in message \fault already reported
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Telkom's replyOfficial
28 Sept 2015, 07:16Hello kennew,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM149704.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM149704.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply28 Sept 2015, 07:16
Official
Hello kennew,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM149704.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM149704.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***