Escalation not solving the problem

Item: Telkom
Rating: 1
Author: David L

<p>Our telkom lines at the office are down now for more than 2 months.  Calls can only be received but no calls can be made.  Telkom keep on telling that they are escalating the problem, but nothing happens. </p>

Helpful (0)

Replies (1)

Telkom's replyOfficial

09 May 2016, 07:52

Good day David-L

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number as well as your contact details for our team to assist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply09 May 2016, 07:52

Official

Good day David-L

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number as well as your contact details for our team to assist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Escalation not solving the problem

About

Community

Businesses

Follow Us