Escalation Centre Failed Me

<p>I finally thought I'd made a breakthrough. The escalation centre called me. <br /><br />I emailed the address all the paperwork from my two-month old query.</p> <p> </p> <p>And then I get a message saying the Escalation Centre's inbox is full.<br /><br />Have you ever? <br /><br />Is there no end to Telkom's incompetency? </p>