Escalated via all channels, yet, STILL NO RESOLUTION!

<p>So, after logging a review on 31 January 2017 about my line which has been down since 30 December 2016 (reported on 3 Jan 2017). I've received a response but nothing was done about it. (https://www.hellopeter.com/telkom/reviews/no-serive-for-weeks-1- ********** )</p> <p> </p> <p>I tried the escalations department via email, they gor back to me but also, NOTHING..</p> <p> </p> <p>I phoned numerous time to the call centre to escalate and follow up, and guess what... STILL NOTHING.</p> <p> </p> <p>The lat was on Monday, 13 Feb 2017 where the call centre agent checked and saw that a Technician was sent out the day before, but did not fix the line as he "Did not have the correct tools" with him.... ARE YOUR $^#*&%%% SERIOUS!!!!!</p> <p> </p> <p>I want to pay you for a line and ADSL, I want to give you money but you obviously do not require it as you can't fix my line!!!</p> <p> </p> <p>This is absurd, seriously can you just send out a compitent technician to resolve this once and for all..</p> <p> </p> <p> </p>