1 reviews | Active since Feb 2013
Escalated Billing issue various times not resolved
When i received my Telkom invoice i was billed for services from 26 may when they arrived until 8 july. services were only active as of 8 july. i short paid invoice by R364.18 and requested credit more than once.<br> Also escalated via email and now when i call call centre from a mobile since i dont have 'free telkom' from work i get told they are down i must call back.<br> call centre can call me back.<br> <br> i then paid account in full yesterday and today get told my payment is outstanding my service will be disconnected.<br> <br> Also need to give notice on services for 31 october since i am relocating to germany. Line in question is ***. services to end 31 october is home uncapped TIN***, DSL Faster and Home uncapped adv.<br> <br> i expect someone to call me to resolve all of the above as i have spent enough time and money chasing after Telkom.
Thank you for taking our call.
Be assured one of our Consultants will be intouch to assist you with your Account and Cancellation query.
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We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
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081 180
Thank you for taking our call.
Be assured one of our Consultants will be intouch to assist you with your Account and Cancellation query.
***
We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
