GS
Gregory S

1 reviews | Active since Nov 2010

20 Jan 2017, 14:52

Escalated and still no DSL

<p>On the 1st Jan 2017 having returned from holiday I found my DSL / Telephone was not working. I straigh away went online and reported it. Ref 65CNK010111.</p> <p>Since then I have tried to get information as to what is been done. I have used FB, Hellopeter and called in to the call desk. I have been told far too many times that it has been escalated and a tech will be calling me soon. I have not received those calls yet. Going online the call show as reported but not handed over to a tech yet. It is now the 20th of the month and I still have no service. I reported to Telkom that my kids need this for school work. Then they wanted to sell me the services of a teacher.</p> <p>This is by far the worst service i have ever had by any South Africian Company!</p>

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