Escalated 5 times with no resolution

<p>This now ridiculous, this has been escalated 5 times to the technitions department. In this past month i never even see one technition fixing our box. Also when you see the technision and ask them about fixing the line ,they give a respone that we are not here to fix the line and you need to call telkom for a technition to come out. In two days it will be a month, all of my neighbours and friends do have internet and their landlines. It seems like Telkom have more important clients to assist because their social media team is abosuletly useless in their responses and feedback(only copy and paste replies). </p> <p> </p> <p>If my line is not resolved by next week wednesday I am going to cancel my internet contract and give back your moderm. I cannot pay for ADSL for nothing and Telkom not holding their contract agreements. Lastly ,last year cables was even ****** but everyline was resolved within 2 weeks.</p> <p> </p> <p>Also will be waiting for your copy and paste answers social media team. </p>