JH
Jurgens H
1 reviews | Active since Mar 2015
18 Mar 2015, 13:00
Escalate Escalate Escalate
Reported to telkom support that I cannot send any emails on the 9th of March.<br> I was given a reference number ***. High level support will get in touch with me.<br> I phoned everyday there after and every time the operator took down the reference number, spoke to a supervisor and said . \It has been escalated"<br> Ok"
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Telkom's replyOfficial
18 Mar 2015, 13:45Hello jjh559,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently investigating your e-mail issue and we will revert back to you with feedback.
Your reference number is SM97144.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently investigating your e-mail issue and we will revert back to you with feedback.
Your reference number is SM97144.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply18 Mar 2015, 13:45
Official
Hello jjh559,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently investigating your e-mail issue and we will revert back to you with feedback.
Your reference number is SM97144.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently investigating your e-mail issue and we will revert back to you with feedback.
Your reference number is SM97144.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team