JE
Joachim E

1 reviews | Active since Sept 2009

19 Jan 2017, 11:33

entertainment bolt on ****

<p>ref no ********** 4 from 6 January 2017. got the entertainment bolt on package which clearly states in your booklet for the download off netflix. start to watch netflix and when I check my data usage it usage my normal data. called in to hear this bolt on is only for showmax. this after i asked 2 stores and they both said like the booklet netflix included as well as explorer downloads. no i get no response from telkom after numerous calls no one can help or explain where the mistake was made. this is ***** advertising a product to get people to sin up and then change the product as you see fit.</p>

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Replies (1)
JE
Joachim E's update20 Jan 2017, 13:16
Reviewer Update

same response i get from call centre which means nothing as the problem still persist after 3 weeks. telkom only gives more reference numbers without answers