Entering in a relationship with Telkom is the worst mistake ever

<p>okay..so on the 20/03 I called your call center and requested for my limit to be reduced and a lady advised that she can't do it and will refer to someone to contact me within 24 hours...Today is the 07/04 and I am still waiting for that call!!</p> <p>seeing that call center was not helpful I decided to personally go into one of your branches(Mall of the south) to resolve my limit query and aim swap!Boom!to my surprise no one could assist me still.</p> <p>A gentle by the name of Lerato told me he can't do a swim swap for me or decrease my limit and has to refer to back office!!He provided me with a case number and told me to follow up!!How long?How many times do I have to follow up with call center???</p> <p>Your service is appalling!!!!!</p>