Enter into a contract with Telkom at your own ris****!

I have been a loyal customer to Telkom for more than 4 years but as of late, their service has been the worst. I have been calling to address the poor network service issue for about two months now. My SIM card has not worked at all since the 2nd of this month and it seems no one is willing to assist.

I got a case number on the second and my query was meant to be solved on the 5th but no communication from Telkom. I called again on Monday and it’s been another 72hours, still no response. I’m paying for a contract that I cannot use. I’ve spoken to about 10 different consultants.

For your own sanity, I advise against taking out any contracts with them. They have failed as competent service providers. Unless you don’t mind staying on the line for 20 minutes and still not getting assistance.