TM
Thabo M

1 reviews | Active since Jul 2016

29 May 2018, 16:25

Ensure my contract termination is effected on or before 29 June 2018

I submitted my cancellations forms today at the Telkom Sandton City Branch. Whilst I was there I met a guy who submitted his cancellation in Jan 2018 and the cancellation has not be processed. I do not want that to happen to me.

My case number is ********** 5/ account number 337 627 583.

I have a landline and ADSL currently. The speed promised by Telkom and never delivered is 10Mbps....I have measured the speed and the numbers are noted are 5 and below. This is not acceptable.

So all I want come 29 June 2018 or earlier, is for my termination to be effected. I am done with Telkom

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Replies (1)
TM
Thabo M's update14 Jun 2018, 16:04
Reviewer Update
So my service was terminated a month early and I get charged for it? How does that work. I was on a month to month. Why am i being charged termination notice because Telkom terminated my service ahead of time...?