Enough with this nonsense

I've got no words, Telkom has not been devoting me for the past couple of months. I've been paying manually thereafter, they have been double debiting me and I've been I've having to complain month after month. That's the cycle I've been going through and the terrible service I've been getting from Telkom. I'm up to date with my contract but all of a sudden I've just received a text saying that a trace locator had been added to my credit bureau profile due to a default of a payment. Now I've been writing complaints here on hello Peter, I've been calling Telkom and I'm not being taken seriously. I'm not sure what step needs to be taken now, maybe consulting lawyers and maybe the media would be better because honestly this nonsense is annoying, now even my credit profile is being tarnished because of your failure to do your work. I'm sorry but Telkom service is terrible and I would not re come d it to anyone, you don't care about your customers. Clearly the only thing that matters is our money, I'm not sure if it even matters beacuse I've been paying but I still have to go through this mess. You don't even have a head office known to us because of the ******* service you give always