JR
Justin R

1 reviews | Active since Jan 2016

29 Jun 2016, 19:36

Enough is enough

<p>Dear Telkom,</p> <p> </p> <p>I submitted a Review on 28 Jan 2016, and I received a response from Telkom's Social Media Team saying that an agent will be contacting me for further information or I can email ********** <p> </p> <p>I have not been contacted by Telkom, and my email to ********** returned, as the Mailbox is full! I need to get my ADSL Line active again, and I am sick, and tired of VVM Attorneys contacting me. As mentioned in my previous review in January, I cannot get through to Telkom Accounts via 10210, as my line has been suspended.</p> <p> </p> <p>The solution to my problem is very easy, please provide a contact number for Telkom Accounts (other than 10210), so that I can contact Telkom, and get this resolved!</p> <p> </p> <p>Justin</p> <p>Account #: ********** 13289</p>

0
Replies (2)
Telkom
Telkom's reply01 Jul 2016, 08:53
Official

Hello Kingfish1985

Your query has been sent to our billing team for assistance.

Your reference number : AI***

Regards

Noleen

Telkom Social Media Team.

Best regards,

JR
Justin R's update04 Jul 2016, 18:19
Reviewer Update

Hi Noleen,

I am yet to receive a response from Telkom's Billing Team. Is there no other contact Number available? Should Telkom Billing wish to contact me, I would prefer email, as I am not available weekday 8am-5pm