mS
michelle S

1 reviews | Active since Nov 2014

02 Feb 2016, 14:25

enough is enough!!!

I am so sick of dealing with Telkom and their *********** call centre!! This morning I spent a ridiculous amount of time on the phone with them, half of it waiting while being put through from one department to the next. No one ever seems to know whats going on and there is no communication between departments! Thank god I've cancelled my line with them and (hopefully) dont have to deal with their **** again. For those feeling as irritated and frustrated as I am, we dont have to rely on Telkom for our adsl. There are internet providers MUCH CHEAPER than them with BETTER SERVICE that DONT NEED A TELKOM LINE!! So over it Telkom!!

0
Replies (2)
Telkom
Telkom's reply02 Feb 2016, 15:54
Official
Hello smutza4,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195695.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply02 Feb 2016, 15:54
Official
Hello smutza4,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195695.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team

Best regards,